At 18jil, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a registered player on the 18jil platform. Please read this carefully before using our services.
All personal data stored on 18jil's systems is protected using industry-standard encryption. Your account credentials, payment details, and personal information are never stored in plain text and are accessible only to authorised personnel.
18jil does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your information is used solely for the purposes described in this Privacy Policy and is shared with third parties only where legally required or operationally necessary.
As an 18jil player, you have the right to access, correct, and in certain circumstances request deletion of your personal data. You can also withdraw consent for specific data processing activities at any time by contacting 18jil's support team.
18jil does not store full payment card details on its servers. All payment transactions — including GCash, PayMaya, BPI, and BDO — are processed through secure, PCI-compliant payment gateways. Your financial data is handled with the highest level of care.
18jil is upfront about what data we collect and why. We don't collect data we don't need, and we don't use your data for purposes beyond what's described in this policy. If our practices change, we'll notify you before the changes take effect.
In the unlikely event of a data security breach affecting your personal information, 18jil will notify affected players promptly and take immediate steps to contain the breach, assess the impact, and prevent recurrence in accordance with applicable data protection obligations.
Summary: This Privacy Policy describes how 18jil ("we," "us," "our") collects, uses , stores, and protects the personal data of individuals ("you," "your," "Player") who access or use the 18jil platform. By registering on or using 18jil, you consent to the data practices described in this policy.
1.1 18jil is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy applies to all personal data collected through the 18jil website, mobile application, customer support channels, and any other 18jil service.
1.2 This Privacy Policy should be read alongside the 18jil Terms & Conditions, which govern your use of the platform. Terms not defined in this policy carry the meaning given to them in the Terms & Conditions.
1.3 18jil takes its data protection obligations seriously. We collect only the personal data that is necessary for the purposes described in this policy, and we handle that data with care, transparency, and respect for your rights as a player.
1.4 If you have any questions about this Privacy Policy or how 18jil handles your personal data, please contact our support team using the details provided in Section 13 of this policy.
2.1 18jil collects the following categories of personal data from players and platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, mobile number, residential address | Account communications, support, notifications |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bet history, session duration, feature interactions | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Copies of passport, driver's license, proof of address | Identity verification, regulatory compliance |
2.2 18jil does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.
Note: Providing accurate personal data during registration is a requirement under the 18jil Terms & Conditions. Inaccurate or false information may result in account suspension and forfeiture of balances.
3.1 18jil collects personal data through the following means:
3.2 Where 18jil receives personal data about you from a third party, we will handle that data in accordance with this Privacy Policy and notify you of the source where required by applicable law.
4.1 18jil uses your personal data for the following purposes:
Marketing opt-out: If you have opted in to receive promotional communications from 18jil and wish to opt out, you can do so at any time through your account settings or by contacting 18jil support. Opting out of marketing communications will not affect your ability to use the platform.
5.1 18jil processes your personal data on the following legal bases:
5.2 Where 18jil relies on legitimate interests as the legal basis for processing, we conduct a balancing assessment to ensure that our interests do not override your fundamental rights and freedoms. You may request information about any such assessment by contacting 18jil support.
6.1 18jil does not sell your personal data. We may share your personal data with the following categories of third parties, strictly for the purposes described in this policy:
6.2 All third parties with whom 18jil shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is specified in their agreement with 18jil.
AML Disclosure: 18jil is required by law to report suspicious transactions and certain player activity to relevant financial intelligence and regulatory authorities. Such disclosures are made without prior notice to the player where legally required.
7.1 18jil uses cookies and similar tracking technologies on its website and mobile application. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and improve your experience on the platform.
7.2 18jil uses the following types of cookies:
7.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 18jil platform. For essential cookies, disabling them may prevent you from accessing certain features or maintaining a logged-in session.
18jil does not use third-party advertising networks or cross-site tracking cookies. Any analytics data collected is used solely for internal platform improvement purposes.
8.1 18jil retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 The following general retention periods apply to different categories of personal data held by 18jil:
8.3 Where personal data is no longer required for any of the purposes described in this policy and no legal obligation requires its retention, 18jil will securely delete or anonymise that data.
8.4 In certain circumstances, 18jil may retain personal data for longer periods where required by a court order, regulatory direction, or ongoing legal proceedings.
9.1 18jil implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
9.2 While 18jil takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. 18jil cannot guarantee absolute security but will notify you promptly in the event of a breach that is likely to affect your rights and interests.
9.3 You also play an important role in keeping your data secure. You are responsible for maintaining the confidentiality of your 18jil account credentials and for ensuring that your device is protected against unauthorised access.
Security tip: Use a strong, unique password for your 18jil account and enable any available two-factor authentication features. Never share your login credentials with anyone, including 18jil support staff — we will never ask for your password.
10.1 Subject to applicable law, you have the following rights in relation to your personal data held by 18jil:
10.2 To exercise any of the above rights, please contact 18jil's support team. 18jil will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
10.3 18jil will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
Some data rights requests may be subject to limitations under applicable law, particularly where data retention is required for AML compliance, regulatory reporting, or the establishment or defence of legal claims.
11.1 The 18jil platform is strictly intended for individuals aged 21 years and above. 21+ 18jil does not knowingly collect personal data from individuals under the age of 21.
11.2 If 18jil becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any balances held in such an account will be forfeited.
11.3 If you believe that a minor has registered on the 18jil platform or that 18jil has inadvertently collected personal data from a minor, please contact 18jil support immediately so that we can investigate and take appropriate action.
11.4 18jil supports the protection of minors from exposure to gambling content and cooperates fully with any regulatory or law enforcement investigation relating to underage access to gaming platforms.
12.1 18jil reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is indicated at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your personal data.
12.2 Where changes to this Privacy Policy are material — meaning they significantly affect your rights or how your data is used — 18jil will provide advance notice to registered players via email or a prominent notice on the platform before the changes take effect.
12.3 Your continued use of the 18jil platform following the effective date of any amendment to this Privacy Policy constitutes your acknowledgment of the updated policy. If you do not agree with the changes, you may request account closure by contacting 18jil support.
Stay informed: Make sure your 18jil account email address is current so you receive important policy update notifications. You can update your contact details through your account settings at any time.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 18jil handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.
13.2 You may reach 18jil's data support team via the following channel:
Support Email: [email protected]
13.3 When contacting us about a data rights request, please include your registered account email address and a clear description of your request so we can process it efficiently.
13.4 For general platform information, visit our About Us page. For questions about platform rules, visit our Terms & Conditions. For responsible gaming support, visit our Responsible Gaming page.
Now that you know how 18jil protects your personal data, you can play with peace of mind. Register today and experience a platform built on transparency, security, and genuine care for its players. 21+
Questions about your account? Review our Terms & Conditions or visit our Responsible Gaming page.